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No internet access at home. I noticed it last night (but was too… - Melodramatic, corsetted mistress of the obscure
April 6th, 2006
08:00 am

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No internet access at home. I noticed it last night (but was too busy to do much about it.) and it was still going on this morning, but my cable modem can't seem to initialize past 'receive'. The 'send' light just flashes and flashes. :( I tried turning it off and on under various computer on/off conditions to no avail. If it's the cable and I have to be home for what needs doing, it could be a LONG time before I get it back. (Will my sanity survive?!)

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From:starstraf
Date:April 6th, 2006 01:02 pm (UTC)
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sometimes we have to unplug our cable modem for a minute to get it to reset.

if you need a at home during day person you might be able to convince pooch to hang at yoru place
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From:solan_t
Date:April 6th, 2006 01:09 pm (UTC)
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yeah, tried the unplug thing (there's no power switch on this cable modem, so that's the only way to turn it off.)

If he can stand the mess, I would appreciate that. We will have to see how things go.
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From:starseeking
Date:April 6th, 2006 01:03 pm (UTC)
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I dunno if it will help but sometimes when that happens to me, I have to unplug the router and the cable modem from the power, cable box, everything. Wait 2 minutes, reconnect it all, and most times presto. Of course, once that didn't work and the modem decided to fix it's self while I was at work. *twitch*
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From:solan_t
Date:April 6th, 2006 01:10 pm (UTC)
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I turned off the computer, the switch and unplugged the modem, all to no avail :( I need to call the cable company, now.
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From:stormknight
Date:April 6th, 2006 01:11 pm (UTC)
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How quick is the flashing?

And powering-off/on (known as "Bouncing" in help-desk parlance) seems to be what you've been doing... And is a GREAT tactic with these things, really. (It's the first thing they tell us to do)

If it's a slow or steady flash, then you might have a discontinued service of some sort. call your provider and go whafuck?
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From:emessar
Date:April 6th, 2006 11:57 pm (UTC)
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If it's a persistent problem, you may want to think about getting a new modem. I was having trouble with my internet connection last year. Sometimes I couldn't connect at all and on the times that I could the connection wasn't very good. It took longer than it should have to load a web page and I couldn't send files out to people. Even attaching a picture to an email would cause my email to hang until I discontinued it.

The people at Sunflower said that it might be the modem. I couldn't see how that was possible, but I went out and bought a modem just so I could hook it up , prove them wrong, then return it the next day. Turns out it fixed all of my problems.
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