Kerri (solan_t) wrote,

When informing someone that a batch has been cancelled and you are going to change to another whole formulation, do NOT, under any circumstances ask "What is the status of the Batch Record?" as if the person you are emailing already knew she was supposed to be working on it.

Because, dear-me-lovelies, the answer your correspondent will have to resist making is dreadfully unprofessional and possibly anatomically impossible.

Much better would be "How soon could we see a batch record?" which shows at least a little understanding that you just blindsided your correspondent.

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